Remission Isn’t Pot Luck: Why Specialists Deliver Better Outcomes with the ATO

The Tax Ombudsman’s review of the ATO’s approach to interest remission and penalties has sparked headlines — and rightly so. Ruth Owen has called out what many in the tax profession have been saying quietly for years: that remission outcomes often feel inconsistent, opaque, or even like “pot luck.” Any move toward greater transparency, efficiency, […]